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What?! And miss out on awesome coffee?? Hey, honestly though, we understand that sometimes cancelation is appropriate – like if you’re stranded on a remote island without your Aeropress or pour-over device. Or maybe your state has outlawed coffee and they have been intercepting your Umble coffee in the mail before it gets to you! Maybe your future mother-in-law is a voracious tea drinker and she’s not going to have her daughter marrying any lowly coffee consumer! Whatever your reason, we’re sure it’s justified. Just go to your login and you’ll see a prompt to cancel your subscription. If you prepaid, we will complete delivery of the coffee you already have ordered but will not renew it per your cancelation request. Here’s another thing to think about…let’s say, for example, you want to cancel and you don’t want the coffee at all BUT you still have 7 months’ worth of coffee to be delivered. We’d be happy to send that coffee to a friend, organization or charity in your name instead! Just let us know. Also, in general, we’d be sad to see you go – we love our Umble community!

Yes. We will send you an email letting you know your renewal is coming up. It will state a date for automatic renewal. Again, you can cancel any time – including at the time of renewal!

If you log in, you’ll see what coffee(s) are coming up for you and estimated shipping dates. Also, we’ll send you a courtesy email when your coffee ships out!

Freshness is important to us for two big reasons. The first is that the fresher the coffee, the better it is for your health. Secondly, the fresher the coffee, the flat-out better its aroma and taste – this really helps bring out the unique characteristics of each bean and makes us proud of the product we’re delivering to you. Not only does it makes our craft roasting shine but also this highlights the quality of the coffee farmers, processing stations, exporters and our importer, Cafe Imports. So, that said, we try to ship out within 24 hours of roasting. Right now, we roast on Mondays and Fridays. We’ll let you know when your coffee ships. It will then arrive usually within 2-3 days. So, hold your horses! Great coffee is coming!

Good question. You set how often and how much you want to be delivered. We take care of the rest! You can easily adjust, pause or even cancel anytime. At Umble, we want you to have great coffee. We’ll worry about the details!

Have you ever stumbled in to the kitchen in a half-awake stupor as the sun is rising only to find you were out of coffee?! Or let’s say you’re at work and need that last little bit of caffeine to push through writing that month-end report but all you find is a dried-up brown film in the bottom of the coffee pot! Nightmare, right? Well, an Umble subscription solves that problem. You know your consumption habits or those of your business/clients. You set the frequency of when it is delivered. Things change? Just adjust the volume and/or frequency — it’s that simple.